Terms & Conditions

General Disclamer

The following Terms & Conditions apply to all travel services, bookings, and itineraries arranged through Kataria Holidays Private Limited. By confirming a booking, the traveler agrees to comply with the terms stated below.

General Guidelines

Travelers must carry a valid government-issued photo ID and relevant travel documents at all times during the journey.
Clients are requested to follow local rules, safety guidelines, and travel advisories throughout the trip.
For personal safety, travelers are advised to avoid late-night walks or unsafe areas, especially in unfamiliar destinations.
All sightseeing activities are subject to the travel schedule and operational timings. Delays or changes may affect the planned itinerary.

Itinerary Changes

Any modification, addition, or change in the itinerary may lead to an increase in cost depending on distance, services, or availability.
If a traveler changes their itinerary without informing the agency, the travel contract may be considered terminated.

Payments

Full or partial payment must be made in advance to confirm any booking or itinerary.
Payments via cheque must be drawn in favor of “Kataria Holidays Private Limited.”
Late payments on outstanding invoices will attract interest at 24% per annum after the due date.

Cancellation & Refund Policy

Refunds and cancellations are subject to the airline, hotel, cruise, or service provider’s policies.
In case of cancellation by the client, 10% service charge will be deducted along with applicable cancellation charges before processing any refund.
No refund will be provided for non-refundable bookings or segments.
The agency will not be responsible for refunds in cases of passenger no-show or personal issues affecting travel.
There will be no refund for unutilized services such as meals, transport, sightseeing, hotel stays, entrance fees, or optional tours.
Refunds will be processed in the same mode of payment used during booking, after deducting applicable cancellation and bank charges.
The refund process may take 15 to 45 days to reflect in the customer’s account.
Clients may also choose to retain the refund as a credit certificate, which can be used for future travel within 24 months.

Travel Policy Changes

If any country or state changes its entry, arrival, or travel policies during the traveler’s journey which affects the itinerary, the agency will not be responsible for refunds.
However, the agency will assist travelers with changes, reissue, or modifications to the itinerary where possible.

VISA & Documentation

VISA approval or rejection is solely at the discretion of the respective Visa Authorities.
Kataria Holidays Private Limited is not responsible for any refund related to VISA rejections.

Insurance & Health Situations

The agency will not be responsible for any insurance claims during the travel period.
In case a traveler tests positive for any illness during travel or at transit destinations, the agency will assist with itinerary changes where possible but will not be liable for refunds.

Liability

Kataria Holidays Private Limited acts only as a travel facilitator and shall not be liable for any delays, disruptions, losses, accidents, or damages caused by airlines, hotels, transport providers, or external circumstances.

Jurisdiction

All disputes, claims, or legal matters shall be subject to the jurisdiction of Pune, Maharashtra, India.

Important Note

Travelers are strongly advised to carefully review all booking details, travel documents, and itinerary information to avoid any unnecessary complications.

Terms & Conditions

General Disclamer

Itinerary Changes

Any modification, addition, or change in the itinerary may lead to an increase in cost depending on distance, services, or availability.

If a traveler changes their itinerary without informing the agency, the travel contract may be considered terminated.

Payments

Full or partial payment must be made in advance to confirm any booking or itinerary.

Payments via cheque must be drawn in favor of “Kataria Holidays Private Limited.”

Late payments on outstanding invoices will attract interest at 24% per annum after the due date.

Cancellation & Refund Policy

Refunds and cancellations are subject to the airline, hotel, cruise, or service provider’s policies.

In case of cancellation by the client, 10% service charge will be deducted along with applicable cancellation charges before processing any refund.

No refund will be provided for non-refundable bookings or segments.

The agency will not be responsible for refunds in cases of passenger no-show or personal issues affecting travel.

There will be no refund for unutilized services such as meals, transport, sightseeing, hotel stays, entrance fees, or optional tours.

Refunds will be processed in the same mode of payment used during booking, after deducting applicable cancellation and bank charges.

The refund process may take 15 to 45 days to reflect in the customer’s account.

Clients may also choose to retain the refund as a credit certificate, which can be used for future travel within 24 months.

Travel Policy Changes

If any country or state changes its entry, arrival, or travel policies during the traveler’s journey which affects the itinerary, the agency will not be responsible for refunds.

However, the agency will assist travelers with changes, reissue, or modifications to the itinerary where possible.

​ VISA & Documentation

VISA approval or rejection is solely at the discretion of the respective Visa Authorities.

Kataria Holidays Private Limited is not responsible for any refund related to VISA rejections.

​ Insurance & Health Situations

The agency will not be responsible for any insurance claims during the travel period.

In case a traveler tests positive for any illness during travel or at transit destinations, the agency will assist with itinerary changes where possible but will not be liable for refunds.

​ Liability

Kataria Holidays Private Limited acts only as a travel facilitator and shall not be liable for any delays, disruptions, losses, accidents, or damages caused by airlines, hotels, transport providers, or external circumstances.

​ Jurisdiction

All disputes, claims, or legal matters shall be subject to the jurisdiction of Pune, Maharashtra, India.

Important Note

Travelers are strongly advised to carefully review all booking details, travel documents, and itinerary information to avoid any unnecessary complications.

VISA & Documentation

Insurance & Health Situations

Liability

Jurisdiction